You need to ‘Pivot’ – this will be the key word you need to become very familiar with this year.

In a changing landscape that is so unimaginable, now more than every you need to start thinking outside the box and how you can do things a little different.

2020 is proving to be a difficult year for many business owners, but rather than dwelling on the setbacks, use this time as an opportunity to re-strategise your business in new directions.

This could take many forms depending on the nature of your business, but adapting to the changing world around us is going to be key to your survival and potentially your growth in the future.


Focus on your online business presence

It’s never been more important to have a strong online presence, with remote working at an all-time high. Many of your clients will be turning to the internet for the things they need, whether that’s a physical product or a service you can provide. If your website needs refreshing, now is the time to do it to make your business stand out above your competitors for 2020 / 2021.

You’ll also want to make sure you appear near the top of search engine results, so it may be worth consulting with a digital marketing agency to build a strong SEO strategy.

“You can’t pay Google to rank your page higher in organic search, so success isn’t based on the amount of money you put in,” says Wells Yu, at Search Engine Journal “Also, people tend to trust the organic results more than paid ad results”.

It’s no use having excellent customer service representatives or a beautiful shop front or office space when no one can visit you in person to see that side of your business. If no one is seeing your website, or if it doesn’t catch their eye and easily turn clicks into sales, you won’t see their custom.

In addition, if you’re providing a physical product, which you might usually just sell in person, it’s worth making those available online with a nationwide delivery service. Your client base doesn’t need to just be local anymore, and this is a great step to take to help your business grow in 2020 / 2021 and be seen around the whole country.

Social media is also going to be a vital part of your digital strategy, as more people turn to these sites for their personal social interactions whilst they can’t see their friends and family in person. If you don’t yet have a business page on the most popular networks, like Facebook, Twitter, or Instagram, it’s time to make one now.

Consider building your following with sponsored ads or boosted posts, and engaging with groups related to your industry. If you’re not sure where to start, it’s probably worth investing in hiring an expert to navigate this territory for you, so you’ll start to see the rewards sooner rather than later.

Give back to your local community

It may feel like you have enough to worry about with keeping your business afloat, but community engagement can make a big difference. If your local community sees you giving back to them at this difficult time, they’ll be more inclined to support you in return. There are easy ways to do this that may not involve large investments of time or money on your part.

A lot of new volunteering opportunities have arisen with people helping out the most vulnerable in our society, so if you have a central location in your town, you could offer to be a drop-off point for a local food bank, or if you’re a restaurant owner finding yourself with leftover food at the end of the day, you could donate it to homeless shelters, care homes, or NHS staff.

Maybe you’re not currently using your premises whilst working from home or closing to customers, but you have a big window that faces the street where you could display art from local artists or school children. Holding an art exhibition or competition is a great way to engage with your community, and bring a smile to people’s faces as they pass by your window, making sure they remember you later when they require your services.

Hiring when you need to

It may feel like you need to be making staff cuts right now in order to save money, but actually your business needs to have the right number of hands on deck, so don’t be afraid to hire if you need to. If you’re interested in developing your business in new directions and adapting to change, it can be a great time to bring in people from diverse backgrounds and different industry sectors, who may be able to bring new ideas to the table.

“We have seen the rewards of having a really inclusive hiring policy,” says Anthony Murphy of Murphy’s Liquidation Furniture, “Not least that we have a team of people with lots of diverse ideas. It brings a real mix of characters together who have a different perspective – and that can be hugely beneficial”.

Providing new services to meet demand in 2021

Since the pandemic started, the economic climate has shifted, and priorities and customer demands have changed significantly. This doesn’t have to be an insurmountable hurdle, as you may be able to alter your offering to provide customers with the things they need.

You may find that you’ve lost clients during Coronavirus and have more time on your hands as a result, or perhaps you’ve had to close completely and spend time on furlough. You can use this time to train and up-skill in new areas so you can provide alternative services that may be more in demand in the current climate.

It may not be what you initially set out to do with your business, but adaptation is key to survival, and gaining a new skill or offering a new service could well continue to be beneficial to your company in 2021 and beyond.

This is just one of the ways Osmond Maguire Business Coaching can help you today, perhaps you are not ready for Business Coaching and Business Mentoring would be better suited to help you out now.  Either way we have a solution that will work for you.

You need to pick up your phone and have a conversation with Osmond, let him know your goals and where you want your business to be.

Lets work together to put your business as the only one in town worth using!


I hope you found this article useful and you have downloaded your copy of 7 Foolproof Ways to Generate Leads. If you find it useful, no doubt you will be hearing from me otherwise give me a call and we can discuss what you need help with.

Looking forward to helping your business succeed in every way.  Connect with me today –


Take care – Osmond


click image above to download 7 Foolproof Ways to Generate Leads

When you start to market your business, you need to ensure you have several foundation blocks in place and supporting your business – these blocks are outlined in 7 Foolproof Ways to Generate Leads for Small Businesses, my eBook, you can download from here.

7 Foolproof Ways to Generate More Leads and sales for Small business Owners

Part 1: 5 Things You Need to Fix on Your Website Today
Learn what 5 things are stopping your website from performing and delivering all those leads you deserve.

Part 2: Why Your New Website Is Not Attracting Customers
After spending £1000’s on your new website, why can it not be found, why does it fail to attract leads?

Part 3: Ultimate Website Layout to win over Google
We all want to be found in Google – learn what layout works and what tools we use to achieve this.

Part 4: Google My Business, a must for SEO results
This is the ‘Gem’ and ‘Golden Nugget’ every business owner is missing out on. If you only did one thing – this is it!

Part 5: 8 Steps to Boost Website Engagement
Get in front of your audience – do not sit back and wait for them to find you.

Part 6: Increase Customers and Leads by Blogging
Its free and easy to do – why are more business owners not talking about how they can help and who they can help. Blog – its easy and very effective.

Part 7: What Happens Next
Its time to talk to Osmond and get help with all of this, mentoring, coaching and getting it done. Time to step up and get leads for your business and a system that works and help and support for your business.

Watch the Vlog

Listen to the Audio

COVID 19 Business Survival Guide?

by Osmond Maguire

Osmond Maguire – Call To Action


What’s not working in your business? Where do you need help and support?

Business Coach, Osmond, can help and support your business?  Connect with Osmond Maguire today and get business coaching, mentoring, help and support for your business.

Pin It on Pinterest